Privacy Policy

1. Introduction

ChicCuir ("ChicCuir," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chiccuir.com and make purchases from us.

2. Information We Collect

We collect information that you provide directly to us, including:

• • Personal information: name, email address, phone number, shipping and billing addresses.
• • Payment information: cash-on-delivery payment method, amount due and payment status. Our checkout does not collect card numbers.
• • Order information: purchase history, selected products, quantities and colours.
• • Communications: emails, contact form submissions, customer service interactions.
• • Account information: name, email address, securely hashed password and profile details if you create an account.

3. Cookies & Tracking

We use cookies and similar tracking technologies to:

• • Remember your preferences and cart contents.
• • Maintain your session while you browse and sign in.
• • Associate your shopping bag with your browsing session.
• • Improve our website performance and user experience.

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

4. How We Use Your Information

• • To process and fulfil your orders.
• • To communicate with you about orders, products, and promotions.
• • To improve our products, services, and website.
• • To detect and prevent fraud.
• • To comply with legal obligations.

5. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our business, such as hosting providers, shipping carriers and email service providers, as needed to operate the store and fulfil orders.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time.

7. Your Rights (GDPR)

If you are located in the European Economic Area, you have the following rights:

• • Right of access — request a copy of the personal data we hold about you.
• • Right to rectification — request correction of inaccurate data.
• • Right to erasure — request deletion of your personal data.
• • Right to restrict processing — request limitation of how we use your data.
• • Right to data portability — receive your data in a structured, machine-readable format.
• • Right to object — object to processing of your personal data for direct marketing.

To exercise any of these rights, please contact us at contact form.

8. Data Security

We use access controls, password hashing and request validation to help protect your personal information. However, no method of electronic transmission or storage is 100% secure.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Contact: contact form

For business or correspondence details, please contact our team.